Training

Our Training, Learning & Development (TL&D) practice helps organizations transform performance through evidence-based learning strategies, rigorous design, and measurable impact. We partner with clients to diagnose capability gaps, design high-impact curricula, and deliver scalable learning solutions that align with business goals, culture, and change initiatives. From executive leadership programs to hands-on technical upskilling, our TL&D services blend instructional design excellence, data-driven evaluation, and real-world applicability to drive sustainable performance improvements.

Core Philosophy

  • Business-led learning: Aligns with strategic objectives and measurable outcomes.
  • Learner-centric design: Engages diverse audiences with relevant, accessible content.
  • Evidence-based delivery: Combines best practices in instructional design, adult learning theory, and cognitive science.
  • Data-driven impact: Tracks skills development, behavior change, and business results to prove value.
  • Flexible deployment: Supports in-person, virtual, and hybrid modalities with scalable architectures.

1

Needs Assessment & Capability Mapping

  • Workforce Diagnostics: Quantify current capabilities, identify gaps, and forecast
    future needs.
  • Competency Frameworks: Define role-based competencies, proficiency levels, and
    progression paths.
  • Stakeholder Alignment: Engage executives, managers, and frontline staff to validate
    priorities.
  • Learning Analytics Readiness: Establish data collection, metrics, and dashboards
    for ongoing stewardship.

2

Curriculum & Program Design

  • Learning Strategy & Roadmaps: Co-create multi-year TL&D roadmaps tied to
    business plans.
  • Curriculum Architecture: Develop modular, interoperable programs (core, elective,
    microlearning).
  • Content Design & Curation: Create role-based modules, case studies, simulations,
    and job aids.
  • Assessment & Certification Frameworks: Define knowledge checks, performance
    tasks, and certificates.

3

Program Delivery & Modalities

  • Instructor-led Training (ILT): Live and interactive sessions with expert facilitators.
  • Virtual Instructor-Led Training (vILT): Engaging online sessions with collaborative
    tools.
  • E-Learning & Microlearning: Modular, bite-sized content for just-in-time learning.
  • Blended & Hybrid Programs: Seamless integration of multiple modalities for
    sustained impact.
  • Coaching & Mentoring: 1:1 or small-group coaching to reinforce learning and
    application.
  • Immersive Experiences: Simulations, role-plays, and business games for
    experiential learning.

4

Learning Experience Design & Technology

  • Instructional Design: Additive and systematic design using ADDIE/AGILE
    methodologies.
  • Learning Experience Platform (LXP) & LMS Enablement: Architecture, taxonomy, and
    integrations.
  • Content Localization & Accessibility: Multi-lingual and accessible (WCAGcompliant) materials.
  • Digital Resource Library: Reusable templates, job aids, and microlearning assets.
  • Analytics & Measurement: Dashboards, learning metrics, and business impact
    reporting.

5

Leadership, Management & High-Potential Programs

  • Executive Leadership Development: Strategy, influence, resilience, and cultural
    stewardship.
  • People Leadership & Managerial Effectiveness: Coaching, delegation, feedback,
    and performance management.
  • High-Potential & Succession Programs: Talent identification, stretch assignments,
    and readiness coaching.

6

Technical Upskilling & Role-Based Training

  • Software, Data, and Analytics Skills: Programming fundamentals, data literacy, tool
    mastery.
  • Cybersecurity & Compliance Awareness: Risk-aware behaviors and regulatory
    fundamentals.
  • Industry-Specific Competencies: Domain-aligned training for sectors such as
    finance, healthcare, manufacturing, etc.

7

Change Management & Adoption

  • Change Readiness Assessment: Diagnosing organizational readiness for initiatives.
  • Change Strategy & Communication: Stakeholder engagement, messaging, and
    cadence.
  • User Adoption & Reinforcement: Training-on-the-job, reinforcement campaigns, and
    ROI tracking.

8

Onboarding & Employee Development Lifecycle

  • New-Hire Onboarding: Rapid assimilation into roles, culture, and processes.
  • Career Pathway Enablement: Structured development plans and progression
    milestones.
  • Continuous Learning Enablement: Personal development plans and learning
    nudges.

9

Compliance, Ethics & Soft Skills

  • Compliance Awareness & Certification: Regulatory training with audit-ready
    records.
  • Ethics, Diversity & Inclusion: Inclusive leadership, bias awareness, and ethical
    decision-making.
  • Communication, Collaboration & Productivity: Presentation, feedback,
    collaboration, and influence.

10

Delivery Formats, Methods, and Modes

  • In-Person Workshops: Facilitated sessions with experiential activities and hands-on
    practice.
  • Live Virtual Sessions: Real-time engagement using breakout rooms, polls, and
    collaborative tools.
  • Self-Paced eLearning: On-demand modules accessible anytime, anywhere.
  • Microlearning: Short, focused bursts (5–7 minutes) to reinforce key concepts.
  • Job Aids & Performance Support: Quick-reference materials embedded in
    workflows.
  • Coaching & Mentoring: Targeted guidance to apply learning on the job.
  • Simulation & Scenario-Based Training: Realistic tasks that mimic actual work
    challenges.
  • Communities of Practice: Peer learning networks to share best practices.

11

Industries & Client Personas We Serve

  • Corporate & Multinational Enterprises: Leadership, technical upskilling, change
    programs.
  • Financial Services: Compliance, risk literacy, product knowledge, sales
    enablement.
  • Healthcare & Life Sciences: Regulatory training, clinical leadership, quality and
    safety.
  • Manufacturing & Engineering: Safety, operations excellence, digital tools adoption.
  • Technology & Professional Services: Agile practices, software proficiency,
    consulting skills.
  • Public Sector & NGOs: Policy implementation, public service delivery, governance.

12

Value Propositions and Outcomes

  • Accelerated Capability Development: Shorten time-to-competence for critical
    roles.
  • Higher Training Adoption & Retention: Engaging formats reduce drop-off and
    increase application.
  • Measurable ROI: Clear metrics tying learning to performance, productivity, quality,
    and retention.
  • Seamless Change Enablement: Integrated change management ensures learning
    translates to behavior.
  • Scalable, Sustainable Programs: Reusable content and governance for ongoing
    capability growth.

13

Engagement Models

  • Advisory & Diagnostics: Strategic assessment and roadmap with executive
    sponsorship.
  • Design & Build: End-to-end curriculum development and content creation.
  • Delivered Programs: On-site, virtual, or blended delivery with facilitators and
    coaches.
  • Managed Services: Outsourced TL&D, including LMS/LXP administration, analytics,
    and refresh cycles.
  • Hybrid Partnerships: Co-create with client teams, transferring capability for longterm self-sufficiency.

14

Typical Deliverables

  • Capability & Competency Frameworks
  • Learning Strategy document and Roadmap
  • Modular Curricula and Course Catalog
  • Instructional Design Artifacts (syllabi, storyboards, scenarios)
  • Training Materials (presentations, facilitator guides, participant workbooks)
  • E-Learning Modules & Microlearning Assets
  • Assessments, Simulations, and Performance Tasks
  • Coaching Guides and Mentoring Plans
  • Change Management Plans and Communication Playbooks
  • Analytics Dashboards, KPI definitions, and ROI calculations
  • Implementation Plan and Change Readiness Reports

15

Process and Methodology

1  Discover & Align

  • Stakeholder interviews, surveys, and data review
  • Business goals mapping to learning outcomes
  • Define success metrics and governance

    2. Design

  • Learning strategy sessions
  • Curriculum architecture and module design
  • Content development plan and production timeline

    3. Develop

  • Create courseware, multimedia assets, assessments
  • Build or configure LMS/LXP enablers
  • Review and quality assurance

    4. Deliver

  • Facilitate live sessions, deploy e-learning, support coaching
  • Manage logistics, accessibility, and learner support

    5. Deploy & Sustain

  • Launch, monitor uptake, and reinforce learning
  • Implement reinforcement campaigns and follow-up coaching
  • Conduct impact evaluation and optimize based on data

16

Impact Evaluation & Metrics

  • Learning Effectiveness: Completion rates, knowledge checks, skill demonstrations.
  • Behavioral Change: 360-degree feedback, performance observations, supervisor
    ratings.
  • Business Impact: Productivity gains, quality improvements, cycle time reduction,
    safety metrics.
  • Adoption & Utilization: Access frequency, module completion, time-tocompetence.
  • Return on Learning Investment: ROI or Benefit-Clex calculations where applicable.

17

Pricing & Engagement Tiers

  • Project-Based Engagement: Defined scope, fixed price for a set of deliverables.
  • Time & Materials: Flexible scope with resource-based billing.
  • Retainer / Managed Services: Ongoing TL&D support, analytics, and refresh cycles.
  • Licensing & Platform Fees: If LMS/LXP platforms are deployed, include licenses and
    maintenance.
  • Value-Based Options: Align pricing with measurable outcomes (e.g., improvement
    in a KPI).

18

Governance, Quality, and Compliance

  • Learning Governance Board: Client and provider representatives to oversee strategy
    and investments.
  • Quality Assurance: Review cycles, subject matter expert validation, accessibility
    checks.
  • Data Privacy & Security: Compliance with applicable data protection laws and client
    policies.
  • Intellectual Property: Clear ownership of content and licenses.